SMS consent disclosure

LensLlama sends transactional order notification text messages to optical laboratory accounts that opt in. This page reproduces the opt-in exactly as a laboratory sees it during account onboarding, so the disclosures can be reviewed without an account.

The live opt-in is part of laboratory onboarding and is therefore behind sign-in. The preview below is a copy for review only — the fields are disabled and nothing entered here is collected or sent.

Preview — laboratory onboarding, “Order notifications”

Order notifications

How your team hears about new orders. Both optional — we’ll email your contact address either way.

Intake emailA shared mailbox like orders@ or intake@, if you use one. Defaults to your contact email.

Mobile number for order textsUS mobile only. Landlines can't receive texts.

Optional — skip this and you'll still receive every order by email.

I consent to receive SMS/text messages from LensLlama about orders placed with my lab, at this phone number. Message frequency varies by order volume. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support.

See our privacy policy and SMS terms.

SMS goes to laboratory accounts only — eyecare practices never receive texts.
Consent is tied to the number you enter. Change the number and you'll be asked to consent again.

How a laboratory opts in

A laboratory applies for a LensLlama account and completes onboarding.
During onboarding it reaches the “Order notifications” step shown above.
It enters a mobile number and ticks the consent box. Both are optional — the checkbox is never pre-ticked, and a laboratory that skips it still receives every order by email.
Consent is recorded against that specific number. Changing the number requires consenting again.

Eye care practice accounts never receive text messages from LensLlama, regardless of any number on file.

SMS Terms of Use

LensLlama (operated by Foundry Lane LLC dba LensLlama) sends transactional SMS/text messages to optical laboratory accounts that have opted in with a mobile number during onboarding. Eye care practice accounts never receive text messages from LensLlama.

Message types: Transactional order notifications only: when a new lens order is placed with your lab, and when an ordering practice cancels or modifies an order before you have accepted it. Messages are sent only in response to activity on your account. We never send marketing or promotional messages by SMS.
Message frequency: Message frequency varies based on your order volume. There is no fixed number of messages per period.
Message and data rates: Message and data rates may apply. Your mobile carrier's standard rates apply to every message you send or receive.
How to opt out (STOP): Reply STOP to any message to unsubscribe at any time. Opt-outs are honored immediately and permanently for that number. You can also remove or change the number in your lab account settings at any time; consent is tied to the specific number given, so changing it requires consenting again.
How to get help (HELP): Reply HELP for support information, or email contact@lensllama.net. This number is not monitored for replies other than STOP and HELP — for anything else, email contact@lensllama.net.
Carriers and delivery: SMS delivery is not guaranteed and depends on carrier availability. Mobile carriers are not liable for delayed or undelivered messages.
Privacy: We will never sell or share your phone number with third parties for their own marketing, and we never send marketing content by SMS. The number is used to deliver the notifications described above and is handled as described in our Privacy Policy.

These terms are also published on their own at SMS Terms of Use, and how we handle the number itself is described in our Privacy Policy.